The aim of the module is to familiarise students with the management of translation projects both in the framework of translation companies/agencies and in the context of freelancing. Students learn the basic principles of managing collaborative groups and subgroups, of communicating effectively with clients and freelance translators/ proofreaders, of using project management tools and software, of optimally monitoring, completing and delivering translation projects. At the same time, students are introduced to risk analysis and management and best editing, post-editing and QA practices. The module is delivered in collaboration with a major Athens-based LSP (EL-Translations) and the students are required to work on a real translation project.
SYLLABUS
1. The Life of a Translation Project Manager
• Introduction
• The tasks of a project manager
• Different types of project managers
2. A Project from Start to Finish
• Translation projects
• Examples of projects
• A translation contract
• Stage 0 - Quoting
• Stage 1 - Preparation-Planning
• Stage 2 - Translation
• Stage 3 - Revision
• Stage 4 - QC
• Stage 5 - Delivery
• Stage 6 - Feedback
• After sales service
• Marketing - collaboration with the Marketing Department
3. Tools and Software for Project Managers
• Using CAT tools
• Using checklists
• Using templates
• Using a project management system (e.g. TOM)
4. Quality Assurance (QA) Procedure and Tools
• QA method, tips and advice
• QA Tools
• Evaluating linguists
• How to manage quality issues
• How to manage terminology
5. Managing Clients and Translators through your Project Management System
• Automated offers/assignments/quotesCalculating project and client profitability
• Improving your business profitability
• Negotiating with clients and translators
• Writing effective instructions (Styleguides)
6. Handling a project with SDL Trados Studio 2019 - Money Matters: Profitability and Invoicing
• How to integrate your translation memory system
• How to manage files and resources
• How to ensure profitability (inc. text pre-processing)
• Managing finances
• Invoicing
7. Managing yourself: how to manage time and stress
• Managing your work life without PM systems
• Useful tools and applications
• Communication tools and qualities
• Handling feedback
• Handling complaints
8-10 Handling a project management task in collaboration with a translation company
- Διδάσκων: Γιούλη Γεωργαντά
- Διδάσκων: Ελένη Ζήση
- Διδάσκων: Αγγελική Κότσαλου
- Διδάσκων: Χριστίνα Κούκη
- Διδάσκων: Ύρια Σφηνιά