TRANSLATION PROJECT MANAGEMENT

The aim of the module is to familiarise students with the management of translation projects  both in the framework of translation companies/agencies and in the context of freelancing. Students learn the basic principles of managing collaborative groups and subgroups, of communicating effectively with clients and freelance translators/ proofreaders, of using project management tools and software, of optimally monitoring, completing and delivering translation projects. At the same time, students are introduced to risk analysis and management and best editing, post-editing and QA practices. The module is delivered in collaboration with a major Athens-based LSP (EL-Translations) and the students are required to work on a real translation project.


SYLLABUS

1. The Life of a Translation Project Manager

• Introduction

• The tasks of a project manager 

• Different types of project managers

2. A Project from Start to Finish

• Translation projects 

• Examples of projects

• A translation contract 

• Stage 0 - Quoting

• Stage 1 - Preparation-Planning 

• Stage 2 - Translation

• Stage 3 - Revision

• Stage 4 - QC

• Stage 5 - Delivery

• Stage 6 - Feedback

• After sales service

• Marketing - collaboration with the Marketing Department

3. Tools and Software for Project Managers

• Using CAT tools

• Using checklists

• Using templates

• Using a project management system (e.g. TOM)

4. Quality Assurance (QA) Procedure and Tools

• QA method, tips and advice

• QA Tools 

• Evaluating linguists

• How to manage quality issues

• How to manage terminology

5. Managing Clients and Translators through your Project Management System

• Automated offers/assignments/quotesCalculating project and client profitability

• Improving your business profitability

• Negotiating with clients and translators

• Writing effective instructions (Styleguides)

6. Handling a project with SDL Trados Studio 2019 - Money Matters: Profitability and Invoicing

• How to integrate your translation memory system

• How to manage files and resources

• How to ensure profitability (inc. text pre-processing)

• Managing finances

•      Invoicing

7. Managing yourself: how to manage time and stress 

• Managing your work life without PM systems

• Useful tools and applications

• Communication tools and qualities

• Handling feedback

• Handling complaints

8-10 Handling a project management task in collaboration with a translation company