The aim of the module is to familiarise students with the management of translation projects  both in the framework of translation companies/agencies and in the context of freelancing. Students learn the basic principles of managing collaborative groups and subgroups, of communicating effectively with clients and freelance translators/ proofreaders, of using project management tools and software, of optimally monitoring, completing and delivering translation projects. At the same time, students are introduced to risk analysis and management and best editing, post-editing and QA practices. The module is delivered in collaboration with a major Athens-based LSP (EL-Translations) and the students are required to work on a real translation project.


SYLLABUS

1. The Life of a Translation Project Manager

Introduction

The tasks of a project manager 

Different types of project managers

2. A Project from Start to Finish

Translation projects 

Examples of projects

A translation contract 

Stage 0 - Quoting

Stage 1 - Preparation-Planning 

Stage 2 - Translation

Stage 3 - Revision

Stage 4 - QC

Stage 5 - Delivery

Stage 6 - Feedback

After sales service

Marketing - collaboration with the Marketing Department

3. Tools and Software for Project Managers

Using CAT tools

Using checklists

Using templates

Using a project management system (e.g. TOM)

4. Quality Assurance (QA) Procedure and Tools

QA method, tips and advice

QA Tools 

Evaluating linguists

How to manage quality issues

How to manage terminology

5. Managing Clients and Translators through your Project Management System

Automated offers/assignments/quotesCalculating project and client profitability

Improving your business profitability

Negotiating with clients and translators

Writing effective instructions (Styleguides)

6. Handling a project with SDL Trados Studio 2019 - Money Matters: Profitability and Invoicing

How to integrate your translation memory system

How to manage files and resources

How to ensure profitability (inc. text pre-processing)

Managing finances

      Invoicing

7. Managing yourself: how to manage time and stress 

Managing your work life without PM systems

Useful tools and applications

Communication tools and qualities

Handling feedback

Handling complaints

8-10 Handling a project management task in collaboration with a translation company